A quick heads-up
This policy applies when you use daniellewisjj.com, contact
Daniel Lewis Jiu-Jitsu, create an account, buy something from the
online shop, arrange coaching or subscribe to communications.
01
Who controls your information?
The data controller is Daniel Lewis, trading as Daniel
Lewis Jiu-Jitsu. This means Daniel Lewis is responsible
for deciding how and why personal information is processed.
Questions about this policy or the use of your information can be
sent to:
02
What information may be collected?
The information collected depends on how you interact with the
website and services. It may include:
-
Your name, email address, telephone number and postal address.
-
Account information, including your username and encrypted
password.
-
Enquiries and messages you send through forms, email or other
communication channels.
-
Information about coaching, seminar or training enquiries.
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Order details, delivery information, purchases, refunds and
transaction records.
-
Marketing preferences and newsletter subscription information.
-
Technical information such as IP address, browser, device type,
pages visited and referring website.
-
Any information you voluntarily provide when communicating
with Daniel Lewis Jiu-Jitsu.
Please avoid sending sensitive medical or health information
through a general website contact form unless it is genuinely
necessary. If health information is needed for safe participation
in training, it will be handled with additional care.
03
How is your information used?
Personal information may be used to:
- Respond to questions and coaching enquiries.
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Arrange private lessons, seminars or other requested services.
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Create and manage website customer accounts.
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Process, fulfil, deliver and administer online shop orders.
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Take payment, issue refunds and maintain transaction records.
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Send service messages about an order, account or enquiry.
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Send marketing emails when you have chosen to receive them.
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Maintain the security, reliability and performance of the
website.
-
Understand how the website is being used and improve its
content.
-
Meet legal, tax, accounting and regulatory obligations.
-
Establish, exercise or defend legal claims where necessary.
04
The lawful reasons for using it
UK data protection law requires a valid lawful basis for using
personal information. The bases most likely to apply are:
| Lawful basis |
When it applies |
| Contract |
When information is needed to supply something you have
ordered or provide a service you requested.
|
| Legitimate interests |
To answer enquiries, operate and secure the website,
improve services and manage the business, where those
interests do not override your rights.
|
| Consent |
For optional marketing communications, non-essential
cookies and any other processing for which you have
actively given permission.
|
| Legal obligation |
When information must be retained or disclosed to meet
tax, accounting or other legal requirements.
|
Where processing relies on consent, you may withdraw that consent
at any time. Withdrawing consent does not make earlier processing
unlawful.
05
Shop orders and payments
When you place an order, information such as your name, contact
details, billing address, delivery address, order contents and
transaction status may be collected.
This information is used to take and verify payment, fulfil your
order, provide delivery updates, deal with returns or refunds and
maintain the records required for accounting and tax purposes.
Payments may be handled by an independent payment provider.
Payment-card information is submitted securely to that provider
and is not normally stored in full by Daniel Lewis Jiu-Jitsu.
The provider will process your information under its own privacy
terms.
Relevant delivery details may also be shared with postal,
courier or fulfilment services where necessary to deliver your
purchase.
06
Website data and cookies
The website may use cookies and similar technologies. Cookies are
small files saved by your browser that help the website function,
remember settings, maintain your shopping basket and understand
how the site is used.
Essential cookies
These support functions such as security, customer accounts,
checkout and shopping baskets. They are required for parts of the
website to operate properly.
Analytics and optional cookies
Analytics or other optional technologies may collect information
about visits and interactions. Where legally required, these will
only be activated after you have given consent through the
website’s cookie controls.
You can change your preferences through the cookie controls or
your browser settings. Blocking essential cookies may prevent
parts of the shop or account area from working correctly.
07
Who may receive your information?
Information is not sold. It may be shared only where reasonably
necessary with trusted service providers, including:
- Website hosting, maintenance and security providers.
- WooCommerce and connected ecommerce services.
- Payment-processing providers.
- Postal, delivery and fulfilment providers.
- Email and communication platforms.
- Analytics and website-performance providers.
-
Accountants, insurers, professional advisers or public
authorities where reasonably or legally necessary.
These providers may only receive the information required to
perform their particular service. They may act as data processors
or, in some circumstances, as separate data controllers.
International transfers
Some service providers may process information outside the United
Kingdom. Where this happens, appropriate safeguards will be used
where required, such as UK adequacy regulations or approved
contractual protections.
08
How long is information kept?
Information is kept only for as long as reasonably necessary for
the purpose for which it was collected, including legal,
accounting and dispute-resolution requirements.
-
General enquiries are normally retained only while the enquiry
is active and for a reasonable follow-up period.
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Customer account information is normally retained while the
account remains active, unless earlier deletion is requested
and no legal reason requires continued retention.
-
Order, payment and accounting records may generally be retained
for up to six years after the relevant financial period.
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Marketing information is retained until you unsubscribe,
withdraw consent or the information is no longer required.
-
Security logs and technical records are usually retained for a
shorter period unless they are needed to investigate an issue.
Information may be kept for longer if required by law or needed
in connection with a legal claim.
09
Your information. Your rights.
Depending on the circumstances, UK data protection law may give
you the right to:
-
Ask for confirmation of whether your personal information is
being processed.
- Request a copy of the information held about you.
-
Ask for incomplete or inaccurate information to be corrected.
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Ask for information to be deleted in certain circumstances.
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Ask for the use of your information to be restricted.
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Object to processing based on legitimate interests.
-
Object to direct marketing at any time.
-
Request the transfer of certain information in a portable
format.
-
Withdraw consent where processing is based on consent.
To exercise a right, email
info@daniellewisjj.com
.
Additional information may be requested to confirm your identity
before disclosing or changing personal data.
There is normally no charge for exercising these rights. A
reasonable fee may be charged, or a request refused, where it is
clearly unfounded or excessive.
10
Questions and complaints
Please contact Daniel Lewis Jiu-Jitsu first if you have a concern
about how your information has been handled. Every reasonable
effort will be made to investigate and resolve the issue.
You also have the right to complain to the UK Information
Commissioner’s Office:
Changes to this notice
This notice may be updated when the website, services or legal
requirements change. The latest version will appear on this page
with its revised update date.
There is no solely automated decision-making or profiling that
produces legal or similarly significant effects through this
website.